What kind of data do I get from the ae77 app?

You can view your own account, transactions and usage-related information together. If needed, you can also take a copy.

How long does data export take?

Usually 2-5 business days. After verification is complete, the file is prepared and sent.

What problems will occur if cookies are

Some preferences and login features may not work properly. However, basic pages are easy to view.

Can I delete my own data?

Yes, deletion requests can be made unless legal retention is required. Identity is verified first.

How is ae77 login data secured?

Login data is kept encrypted and with limited access. Whether it's from Dhaka or another location, the same security policy applies.

ae77 App privacy policy and data protection

This page explains what information is stored and why when using the ae77 App, with clear rules on data export, cookie controls, and user rights.

Download ae77 APK ae77 Login Guide ae77 Privacy Policy Desktop View

What data is included in the data

If you want to view your own data, the ae77 App usually retrieves it first, typically account profile, login history, transaction summary, and cookie preferences together.

Many Dhaka users operate accounts with bKash or Nagad, so transaction records are shown separately, making it easy to see which information is kept in your account.

Account name, number and contact information
ae77 Login history and device sessions
Payment records, such as bKash, Nagad, Rocket
Cookie preferences and security notes

What file formats are provided

If data export is requested, the file is made easy to open; most often CSV or PDF is used, so it is not hard to open on mobile.

Even if there are Rocket or Nagad-based transactions, they are in separate columns, so you can later reconcile them in Excel.

CSV, PDF or similar readable file
Clear table, simple columns and date
Easy to read in Bengali or English formats

How to request

If you need your own data, go to the ae77 Contact page to send a request, another easy way is to log in to ae77 and message account support.

Usually identity verification takes two steps, so provide the account name, registered number, and if necessary the last transaction reference.

Send a request from the Contact page
Log in to message support
If identity matches, the process begins

If you have previously registered ae77, the request is quickly verified by matching with old data

How long does it

For simple requests, the process moves quickly; typically a response arrives within 25 business days, and if verification is complex, it may take a bit longer.

Cookies and device login checks are often done together, so even if not all is completed in a day, you will receive updates.

Typical request: 25 business days
If the verification is complex, time may
The support team provides updates

Not all items are included in export

Not all information can be provided together; for security, legal protections and other users' privacy some parts are omitted

For example, server secret configurations, others' personal data, and internal risk notes are not shown, making the whole system more secure

Other user's information
Security-sensitive data
Documents kept for legal reasons

If you want a separate explanation about cookie settings, data protection and user rights, just ask support.

If you have any questions, contact us

If you have questions about your data or cookies, use the ae77 Contact page directly, or you can send a message from within the ae77 App.

Whether in Dhaka or anywhere else in the country, the same rules apply; the ultimate goal is to keep your data clear and under control

Download ae77 APK now View Contact page

Read ae77 App privacy policy, data protection, cookies and user rights, then operate your account.